We accept exchange requests in the unlikely incident we send you a faulty piece or the wrong item. An item cannot be exchanged for another of a different design/variety. Exchanges also depend on the availability of the given item.
All orders are non-refundable.
You must cancel your order within 4 hours of placing your order as we are quick to dispatch orders. Cancellation attempts post this time frame will not be entertained.
We accept cash on delivery as well as credit/debit card payments through the Jazz Cash payment gateway. You must pay your due order amount in full before receiving and opening the package. Any faults, issues or concerns with the order should be channeled through our exchange/return policy once the item is paid for and in your possession.